Eric Kilgore is a seasoned operations professional currently serving as Senior Operations Manager of Vendor Strategy & Service Delivery at ACERTUS since October 2020. In this role, Eric leads the optimization of a tiered vendor network across over 60 locations in the United States and Canada, ensuring service efficiency while managing projects aligned with Service Level Agreement (SLA) standards. Previously, as Vendor Relations Manager for Title & Registration, Eric directed cross-functional teams to implement processes related to vehicle titling and registration. Eric's earlier experience includes managing airport parking facilities at SP+ with oversight of multiple locations. Educational credentials include a Bachelor's degree in History from the University of Missouri-Columbia, a Master of Arts in Curriculum and Instruction from the University of Missouri-Kansas City, and a Doctor of Education in Educational Leadership and Administration from The University of Kansas.
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