JD

Jennifer Deese

Quality Assurance Manager II at Aceyus

Jennifer Deese has over 15 years of experience in the IT industry. Jennifer began their career in 2005 at Convergys Corporation as a Senior Consulting Manager, where they managed professional services development teams and quality assurance teams. In 2014, they took on the role of Test Lead and Program Test Manager, managing workload and resources for test teams. In 2016, they moved to Aceyus, where they have held the roles of Application Development Manager II, Product Development Manager, and Software Development Lifecycle Manager.

Jennifer Deese has a long history of education, beginning with a B.A. in Spanish from the University of North Carolina at Chapel Hill in 1995. Jennifer then attended the University of Missouri, where they obtained a B.A. in Spanish in 1997. After that, they earned an M.A. in Romance Languages from the University of Missouri-Kansas City in 1999. Jennifer also attended Rockhurst College in 1999, but did not receive a degree. In addition, Jennifer holds three certifications from the Quality Assurance Institute: CMST (Certified Manager of Software Testing) and CSTE (Certified Software Tester) in 2010, and CSTE (Certified Software Tester) in 2007.

Location

Concord, United States

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Aceyus

Aceyus Intelligence provides real-time reporting, historical reporting and analytics for enterprise-level contact centers.