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Lindsey LeFaivre

Director of Customer Success at AchieveIt

Lindsey LeFaivre has a diverse work experience spanning various industries. Starting in 2010, they worked as a Peer Advisor at the School of Nutrition and Health Promotion, providing guidance to students. In 2012, they held multiple roles, including being a Front Store Associate at CVS Pharmacy, managing food service systems as a student at The Kitchen, and working as a Beta Manager at MyDietitian LLC. In the same year, they also served as an Administrative Coordinator at Affordable Food Festivals, where they promoted events and maintained a database of vendors.

Lindsey then joined ASU SkySong as a Student Assistant, where they handled administrative duties and assisted with event management. Lindsey also worked as an Executive Assistant at Piranha Marketing, Inc. from November 2012 to January 2014.

In 2014, Lindsey became a Field Experience Liaison at Grand Canyon University, responsible for assisting students with field experience placement and auditing practicum activity logs.

From 2015 to 2018, Lindsey worked as a Customer Success Manager at Yazamo, developing customer relationships and providing support for the LeadQuizzes software.

In 2018, Lindsey joined AchieveIt as a Customer Success Manager, eventually progressing to become the Customer Success Team Lead and currently serving as the Director of Customer Success. AchieveIt is an Integrated Plan Management solution that helps organizations turn plans into action.

Overall, Lindsey has demonstrated expertise in customer success, event management, administrative support, and marketing coordination throughout their career.

Lindsey LeFaivre began their education at Couer d'Alene Charter Academy from 2006 to 2009, although they did not obtain a degree or specify a field of study during this time. Lindsey then attended Arizona State University from 2009 to 2013, where they earned a Bachelor of Science degree in Nutrition and Food and Nutrition Management. In terms of additional certifications, Lindsey obtained the following: a Google Project Management Certificate from Coursera in July 2022, an Optimization and Testing Specialist certification from Digital Marketer in June 2017, a Customer Value Optimization Specialist certification from Digital Marketer in May 2017, a Certified Customer Success Manager (CCSM) Level 1 certification from SuccessCOACHING in July 2019, and an Inbound Certified certification from HubSpot in March 2017.

Links

Previous companies

Grand Canyon University logo
Yazamo logo

Timeline

  • Director of Customer Success

    February, 2022 - present

  • Customer Success Team Lead

    October, 2019

  • Customer Success Manager

    July, 2018