Riikka Kinnunen

Riikka Kinnunen is an experienced IT professional currently serving as IT Service Manager at Acolad Group since April 2022, where responsibilities include managing the lifecycle of IT service portfolios and advising customers on available standards and tools. Prior to this role, Riikka was the Head of IT Support and IT Business Relationship Manager at Bonava from January 2019 to April 2022, leading global Service Desk operations. Previous positions include IT Helpdesk Technician at Bonava, Support Specialist at Basware, Support Manager at Smartphone Solutions Oy, and Technical Support at ClientLogic Ireland. Riikka holds a Bachelor of Business Administration in Computer Science from Savonia University of Applied Sciences and has completed Business Studies at the Institute of Technology, Carlow.