Jesus Brillantes

Jesus Brillantes is a skilled Consumer Experience Specialist at HammondCare since June 2025, with a strong background in community education as a Volunteer at ACON since January 2019. Previously, Jesus held the position of Manager for Member Experience and Innovation at the Australian Water Association, enhancing member engagement through data-driven strategies. As Call Center Manager at Financial Rights Legal Centre, oversight of multi-channel operations ensured compliance and stakeholder satisfaction. Jesus also served as Service Development Manager at Healthdirect Australia, leading the creation of tele-health programs focused on patient care and service delivery improvement. Experience includes directing customer service transformations at Inner West Council and managing healthcare delivery for veterans at Regal Home Health. Educational credentials include degrees in Project Management, Business Management, High-Performance Leadership Coaching, and Leadership and Management from respected institutions.