Umar Irshad

Chief Operating Officer at Acorn Technology Services

Umar Irshad has a diverse work experience spanning over two decades. Umar is currently serving as the Chief Operating Officer at Acorn Technology Services, a position they have held since January 2023. Prior to that, Umar worked at Agiliant as the CISO / VP - Information Technology, where they led the implementation of IT and Cybersecurity strategies for strategic accounts. During their tenure, they successfully reduced customer's cloud cost by almost 30% through the implementation of a FinOps framework.

Before joining Agiliant, Umar worked at Microsoft Corporation as the Group Operations Manager. In this role, they led the global Microsoft.com Operations Center and provided infrastructure support services for various Microsoft platforms. Umar's contributions were instrumental in ensuring smooth operations of Microsoft.com, Windows Update, Anti-Malware Operations, Microsoft Store Online, and Microsoft Forums.

Prior to their time at Microsoft, Umar worked at REDtone Telecommunication Pvt Ltd (Malaysia) as a Senior Technical Program Manager. Umar played a key role in deploying multiple datacenters across Southeast Asia for voice traffic origination and termination. Umar also designed and implemented disaster recovery strategies, resulting in an impressive uptime of 99.999%.

Umar's early career includes serving as a Database Administrator at Bradford University in Great Britain. Umar worked in this role from November 2003 to October 2004.

Overall, Umar Irshad has demonstrated expertise in strategic leadership, IT and Cybersecurity implementation, infrastructure support, datacenter deployment, and disaster recovery management.

Umar Irshad completed their Master of Science degree in Computing at the University of Bradford in Great Britain from 2003 to 2004.

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  • Chief Operating Officer

    January, 2023 - present