Eazu-Ranay Franklin Pmp® Prince2® Itil®

Eazu-Ranay Franklin has extensive work experience in program and operations management roles. They started their career as a Team Lead at Nittany Decision Services, where they led a team in providing quality customer service in a call center environment. They then moved on to Allsec Technologies, where they worked as an Assistant Manager, managing daily campaigns and overseeing a team of graduates and team leaders. Franklin later joined Merind Group as an Operations Executive Manager, responsible for managing a call center and delivering high-level customer service. They then transitioned to Yalamanchili Consultancy Services Pvt Ltd as an Operation Manager for a global Visa project. At Visa, Franklin served as an Operation & Implementation Analyst Manager, handling millions of prepaid cards and providing end-to-end support. Their most recent position was as a Program Manager at Acqueon Technologies Inc., where they ensured project delivery within budget and quality standards. Franklin currently holds the position of Director Senior Program Manager at Acqueon. With their expertise in PMP®, PRINCE2®, and ITIL®, Franklin has demonstrated proficiency in managing projects and resources effectively.

Eazu-Ranay Franklin PMP®, PRINCE2®, ITIL® has a Master of Business Administration (MBA) degree in Operations Management and Project Management from the University of Madras. In terms of certifications, Eazu-Ranay has obtained the Project Management Professional (PMP)® certification from the Project Management Institute. Additionally, Eazu-Ranay has acquired a certification in Agile Project Leadership from LinkedIn. Other certifications include a Diploma in Project Management from ALISON Certifications Officer and various certifications in IT Service Management, including ITIL® Foundation Certificate and ITIL® Intermediate - Operational Support and Analysis. Eazu-Ranay also has a PRINCE2 Foundation® certification and is certified in Payment Card Industry Data Security Standard.