Rachel Kirschen Berk is an experienced professional in customer success management with a strong background in driving revenue retention and expansion. Currently serving as Senior Manager of Customer Success at Acquia since December 2021, Rachel previously held leadership roles at Unily as Head of Customer Success for North America and Onclusive as Director of Customer Success. Additional experience includes roles at Meltwater, Indiegogo, Time Inc., and Simpson Thacher & Bartlett LLP, where Rachel demonstrated expertise in team leadership, recruitment, training, and managing client relationships. Rachel holds an Honors Bachelor of Science degree in Psychology and Business Leadership from the University of Delaware.
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