EB

Emma Brown

Customer Success at Acre

Emma Brown's work experience begins in 2016, where they worked as a Product Assistant at Top Villas. From February 2016 to April 2018, they gained experience in affiliate, email, and PPC marketing as a Marketing Executive at Top Villas.

In 2019, Emma joined Chip - your wealth app. Emma started as a Customer Success Associate in July 2019 and later transitioned to the role of Complaints Specialist and CS Associate in January 2020. Emma specialized in complaints handling and received FCA compliant complaint handling training in 2020. Emma also received investment complaint training in 2021. Emma remained with Chip until January 2023.

Currently, Emma is working at Acre, a company that aims to transform the way we buy property. Emma started in February 2023 in a role focused on customer success. The company's goal is to improve the mortgage process by providing faster and more transparent solutions for banks, brokers, and insurers involved.

Emma Brown earned a Bachelor of Arts (B.A.) degree in PR, Media, and Marketing from Canterbury Christ Church University, which they attended from 2016 to 2019. Prior to that, they attended Sir Roger Manwood's Grammar School from 2010 to 2012, where they completed their A Levels in Politics, Philosophy, and English Literature. Emma'ssecondary education started at Dover Grammar School for Girls from 2005 to 2010, during which they obtained 11 GCSEs with grades ranging from A* to C. Additionally, they completed AS Levels in Business and Economics and English Literature at that same institution.

Links

Previous companies

Top Villas logo

Timeline

  • Customer Success

    February, 2023 - present