Acronis
Gabrielle S. is a seasoned IT professional with extensive experience in technical support and systems engineering. Currently serving as the Cloud Support Team Supervisor at Acronis since July 2022, Gabrielle S. has previously worked as a System Engineer at Virginia Tech, and held roles such as Technical Support Team Manager at JetRails, and Manager of Content Support at A Cloud Guru. With a strong background in Linux-based hosting environments, team management, customer experience optimization, and documentation, Gabrielle S. has successfully built and led technical teams, developed staff, and leveraged scripting languages like Python, Bash, and PHP. Gabrielle S. also has foundational experience in the healthcare and food service sectors, emphasizing care management and customer service delivery.
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Acronis
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Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), and enterprise IT departments. Acronis solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. Acronis offers the most comprehensive security solution on the market for MSPs with its unique ability to meet the needs of diverse and distributed IT environments. A Swiss company founded in Singapore in 2003, Acronis has 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 21,000 service providers to protect over 750,000 businesses. Acronis is majority-owned/controlled by EQT.