Vladimir Skidanov

Vladimir Skidanov is an accomplished professional in customer support services with extensive experience in the technology sector. Currently serving as Director of Customer Support Services at Acronis since June 2016, Vladimir Skidanov oversees multiple global technical expert support teams, focusing on cyber security, data protection, data storage, and virtualization technologies, while driving the strategic development and operational improvement of services. Prior to this role, Vladimir Skidanov held positions including Senior Manager of Customer Support Services at Acronis, Head of Customer Support at Positive Technologies, Head of Customer Support at Aflex Distribution, and Head of Customer Support at Parallels, Inc., where responsibilities included managing customer support for enterprise clients and overseeing support for various software products.