Kaitlyn Snook is an experienced Technical Writer at ACS Technologies, where responsibilities include developing online help documentation for church management software while facilitating communication between developers and clients. Kaitlyn's background includes an internship in the Information Design & Development Department, where unfamiliar technology was quickly learned and product information published. Prior roles also encompass tutoring English at Francis Marion University, engaging with customers at Pizza Hut, and supporting office tasks for the US Census Bureau. Kaitlyn holds a Bachelor of Arts in English with a focus on Professional Writing and a minor in Computer Science from Francis Marion University.