Alison Williams is an experienced Implementation Manager currently working at Act-On Software, Inc. since May 2021, where management of 40-50 software implementation projects includes close collaboration with customers to customize online compliance training courseware. Prior to this role, Alison served as a Senior Implementation Manager at NAVEX Global from December 2013 to May 2021, and held positions as a Corporate Recruiter and Contact Center Operations Supervisor, overseeing a team of Bilingual Communication Specialists. Additionally, Alison worked as a Senior Communications Specialist, focusing on translation training and quality assurance. Alison holds a Bachelor of Arts degree in Romance Languages, Literatures, and Linguistics from the University of Oregon, completed in 2013.
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