Grace Lingao Candaso

Grace Lingao Candaso is an experienced customer support manager currently serving at Actabl since June 2022 and at ALICE by Actabl since January 2022. With a background in hospitality operations, Grace previously worked as a customer support engineer at ALICE from August 2017 to August 2020, where efforts included data conversion for over 750 GoConcierge clients. Prior to this role, Grace held the position of Head of Technical Support at GoConcierge for over 13 years, providing support to more than 900 hotel properties and contributing to an impressive Net Promoter Score. Grace began their career as a software engineer at MD Synergy Solutions, supporting medical billing departments and generating revenue reports. Grace holds a Bachelor's degree in Computer Science from UC Irvine, awarded in 1999.