Activated Insights
Todd Austin serves as the President and COO of Activated Insights since March 2018, where leadership focuses on strategic and operational growth for a rapidly scaling SaaS company that supports long-term and post-acute care providers. Todd has a robust background in business development and operations, having held several senior roles including Chief Operating Officer and Vice President of Business Development at WeCare Connect. Additionally, Todd is currently engaged as an advisor for various companies, including PreIntent, Pinnacle Quality Insight, and Activated Insights, among others. Previous experience includes serving as Corporate Development Officer at Idaho Central Credit Union and a Technology Advisor at Silver Star. Educational credentials include a Bachelor of Business Administration from Western Governors University and an Associate's Degree from Colorado Technical University.
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Activated Insights
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In 2023, we united the leading post-acute and long-term care technology companies to deliver mission critical applications and analytics to enable better care. These companies were aligned in a shared mission to help improve experiences for our customers, employees and for the people in their care. Now operating as a single entity, we are unifying under a single brand that demonstrates the breadth of our capabilities and aligns to each of the markets we serve. Formerly HCP (Home Care Pulse), Activated Insights enables long-term and post-acute care providers to optimize every interaction with employees and clients. By offering comprehensive capabilities in recruitment, training, retention, and experience management, we enable organizations to enhance care quality and boost employee engagement. Our data-driven approach, including industry benchmarking and recognition programs, helps providers improve satisfaction, reduce turnover, and achieve operational excellence. Activated Insights is dedicated to elevating the care experience across the continuum of senior living and home-based care.