Beatriz Goulart de Albuquerque

Beatriz Goulart de Albuquerque has a diverse work experience spanning several companies and roles.

From 2021 onwards, they have been working as a Technical Support Product Specialist at ActiveCampaign.

Prior to that, they worked at Resultados Digitais from 2018 to 2021 as a Customer Support Analyst. In this role, they assisted customers with technical and consultative questions about RD Station Marketing through email and chat. Beatriz was also responsible for reactive communication with customers during active incidents and coordinated internal communication between the Product, Support, and Customer Success teams.

Before joining Resultados Digitais, Beatriz worked at Bernard Simulação Gerencial as an intern from 2017 to 2018. Their responsibilities included providing technical support to customers, assisting in conducting courses and events, prospecting customers, market analysis, managing social media and websites, content production, and supporting the organization of the "Torneio Gerencial" (Management Tournament).

Beatriz also gained experience as an intern at the Ministério Público de Santa Catarina from 2015 to 2017 and at Casan from 2015 to 2015, both in administrative roles. Additionally, they worked as an intern at IBGE in 2014.

Overall, Beatriz has a solid background in customer support, technical assistance, and administrative tasks, with a particular focus on software-related industries.

Beatriz Goulart de Albuquerque pursued their undergraduate degree in Administration at Universidade Federal de Santa Catarina from 2013 to 2018.