Kelly O'Connell

Kelly O'Connell has a diverse work experience spanning multiple industries. In 2006, they started their career at Borders as a Training Supervisor, responsible for training new and existing employees and maintaining a positive shopping experience for customers. Kelly later took on the role of Cafe Supervisor, managing the administrative aspects of the cafe function.

In 2011, Kelly worked as an Editorial Intern at Holcomb Hathaway, Publishers, where they gained experience in the publishing industry. Kelly then joined Hallmark Data Systems in 2012 as an eCom Client Relations Associate, responsible for supporting clients and managing relationships.

At ActiveCampaign, Kelly held various roles, starting as the Head of Customer Success, where they managed a large number of accounts and focused on optimizing the onboarding process. Kelly later transitioned to the role of Solutions Architect, where they developed the Solutions Architect role and led sales enablement efforts.

Kelly's career at ActiveCampaign continued to progress, and they became the Principal Product Manager, Director of CXA Innovation and Product Strategy, VP Product Strategy, and Senior Vice President, Product. In these roles, they demonstrated their expertise in product management, strategy, and leadership.

In 2020, Kelly became a Founding 500 Member of Product Marketing Alliance, showcasing their interest and involvement in the field. Most recently, they joined Susquehanna Growth Equity (SGE) as a Growth Fellow, further expanding their knowledge in the venture capital industry.

Throughout their career, Kelly has proven their ability to drive sales, develop and execute training programs, manage client relationships, and optimize processes. Kelly possesses a strong background in product management and strategy, making their a valuable asset to any organization.

Kelly O'Connell has a BA degree in Literature from Arizona State University, which was obtained between 2011 and 2012. Prior to that, between 2005 and 2007, Kelly attended Brigham Young University, although no specific degree or field of study information is provided for that period. In terms of additional certifications, Kelly obtained the "Product Marketing Certified: Core" certification in August 2020 from the Product Marketing Alliance.