Sheridan Caprisecca

Sheridan Caprisecca has a diverse work experience spanning several companies and roles. They started their career as an Operations Coordinator at Mesa Self-Storage in 2008 and later worked as a Marketing & Operations Coordinator at Caruso Turley Scott Structural Engineers from 2012 to 2016. In 2017, Sheridan joined The Forum/ Revelation Real Estate as an Account Program Manager, where they played a key role in growing divisions, building client relationships, and meeting sales quotas. They also secured vendor sponsorships to contribute to company revenue goals. Sheridan then transitioned to the role of Senior Account Manager - Team Lead at the same company in 2018, where they exceeded monthly revenue goals and managed customer agreements and renewals.

In 2020, Sheridan joined Keap as a Customer Success Manager I and later progressed to the roles of Customer Success Manager II and Customer Success Manager III, Team Lead. In these positions, they focused on driving customer success by maintaining standards for customer health and engagement, increasing book of business annual value through expansion opportunities, and improving customer retention through business goal assessment and progress monitoring.

Most recently, Sheridan started working at ActiveCampaign in 2022 as a Strategic Customer Success Manager. Further details about their responsibilities and accomplishments in this role are not provided.

Sheridan Caprisecca obtained a Bachelor's degree in Business Communications from Arizona State University, where they attended from 2010 to 2016. In addition, Sheridan has obtained a certification in "Foundations of Project Management" from Google in June 2021.