Sophie Westbury

Sophie Westbury is an experienced professional with a solid background in client success and customer service. Since July 2016, Sophie has served as Client Success Manager at ActivePipe, where responsibilities include ensuring client satisfaction and fostering strong client relationships. Previously, Sophie worked at Orthopaedic Associates Melbourne as a Personal Assistant and at Zedmed Medical Software Solutions as Support and Operations Manager, where key achievements involved developing support escalation processes and collaborating closely with internal teams to address customer inquiries. Sophie's career began at Commonwealth Bank, where exceptional customer service and providing specialized banking advice were the focus from January 2009 to July 2012.