Nathan Newall

Nathan Newall has held various leadership roles in the customer service and research field. With experience at companies like Acuigen, Ipsos MORI, The Institute of Customer Service, and Market Force Information, Nathan has worked on developing customer experience programs and managing client relationships for major brands. From overseeing mystery shopping programs to implementing international client programs, Nathan has a proven track record of driving employee behaviors, improving customer experiences, and delivering tangible results.