Vanessa Ouwendijk is an experienced planner with a strong background in resource management and customer service, currently serving as a Magazijnbeheerder and Planner at ACV-groep since February 2013. With a comprehensive career spanning various roles in the contact-center sector, Vanessa has worked as a planner for several years, continuously seeking opportunities for professional growth. Previous positions include Resource Planner at Tsys Managed Services EMEA and command center analyst at Merchants, among others. Vanessa's educational qualifications include VCA-vol certification and M.B.O., along with L.B.O. and Ploegleider BHV training.
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