William Lewis

William Lewis has over 20 years of work experience, starting in 2003 at Aetna. At Aetna, they served as a Consultant and later became a Senior Eligibility Consultant, overseeing a team and managing a large book of business. William was also involved in projects to reduce costs and streamline policies. In 2011, they joined AdaptHealth as an Equipment Repair Coordinator, providing customer service and managing the process for patient-owned medical equipment repairs. William then progressed to roles such as Regional Verification Team Lead, OC Supervisor, OC Manager, Director Of Customer Relations, and Senior Director in Contact Center Operations and Infrastructure & Security Engineering.

William Lewis has attended the University of Massachusetts Dartmouth and Johnson & Wales University, but no information is available regarding their start and end years, degree names, or fields of study. In addition, William has obtained several certifications from Genesys, including Genesys Cloud Architect Certified Specialist, Genesys Cloud Certified Developer, Genesys Cloud Certified Professional, and Genesys Cloud Certified Associate.