Polina Ishimbaeva

Polina Ishimbaeva is a seasoned professional in customer success and growth strategies, currently serving as the Head of Customer Success at Adapty.io since September 2025. Prior to this role, Polina held a Senior Head of Growth position at SplitMetrics from April 2022 to September 2025, where responsibilities included spearheading Mobile Growth Partners and building a high-performing team. Polina's experience at Semrush from April 2016 to April 2022 involved supervising global customer success managers and directly managing enterprise client relationships. Previous roles at Semrush also included a focus on customer support, while early career experiences at Helicopter Agency showcased expertise in managing advertising and marketing accounts. Polina holds a Master's degree in Business Administration from Peter the Great St. Petersburg Polytechnic University.