Bien Perez, LSS-GB, APHS, is a seasoned professional with extensive experience in fraud monitoring and operational risk within the banking sector. Currently serving as a Fraud Monitoring Expert at Abu Dhabi Commercial Bank since September 2015, Bien effectively analyzes substantial data volumes to detect fraudulent patterns and communicates directly with customers regarding potential fraud. Prior roles include Senior Operational Risk Analyst at Abu Dhabi Commercial Bank, Senior Relationship Officer at Citibank, and Underwriting Deputy Manager at Bank of America, showcasing a strong background in client relations, risk management, and operational efficiency. Bien's earlier experience includes positions at The National Commercial Bank, US Auto Parts, Chevron, and HSBC, further solidifying a robust foundation in customer service and financial processes. The educational background includes a Bachelor of Arts in International/Global Studies from Ateneo de Davao University, earned between 2001 and 2006.
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