Mohamad Saad has extensive experience in the banking sector, currently serving as Team Leader for Accounts Services in Business & Escrow at Abu Dhabi Commercial Bank since June 2014. In this role, Mohamad manages centralized operations for account opening and maintenance across SME, Corporate, and Islamic Banking, ensuring compliance with CBUAE and internal standards while improving customer satisfaction scores by 20%. Prior to this, Mohamad worked as an Operation Officer at Arab Bank, achieving over 95% accuracy in processing account openings and loan applications, and as a Sales Coordinator and Personal Assistant at Dubai Islamic Bank, focusing on sales support and administrative operations. Additional early experience includes a role as Customer Services Specialist at the Automobile and Touring Club of the United Arab Emirates. Mohamad holds a Bachelor's degree in Management Information Systems from Ajman University and furthered education with a Bachelor Program in Group Business Services at Abu Dhabi Commercial Bank's Ambition University.
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