Bianca Garcia

Bianca Garcia is a seasoned customer service and support professional with extensive experience in various roles within the industry. Currently serving as the Customer Support Manager at Seel since October 2024, Bianca has previously held multiple positions at Route from May 2021 to July 2024, including Support Operations Manager and Product Support Chat Team Lead. Prior to that, Bianca worked at Peek.com from January 2018 to May 2021, where responsibilities included Support Operations Manager and Training Manager. Earlier experience includes roles at Wasatch Cooperative Market as a Social Media Specialist, 1800contacts as a Customer Service Representative, and IKEA Group as a Sales Associate. Bianca earned a degree in Strategic Communications from the University of Utah, attending from 2011 to 2017.