Altaj Ramani

Altaj Ramani is an experienced professional with a strong background in customer service management. Currently serving as a Customer Contact Manager at Addison Lee since May 2008, Ramani oversees the At Your Service team, ensuring exceptional service delivery and efficiency while managing corporate client relations. Previously, as a Retention Manager at Tata AIG from February 2006 to February 2008, Ramani implemented retention strategies for a significant corporate customer base, contributing to an annual turnover of £36 million. Additionally, Ramani worked at GTL Limited as an Assistant Manager, leading a large team within the credit card leads division. Educational qualifications include a Bachelor of Commerce degree from the University of Mumbai, completed in 1999.