Vanessa Rosas is a seasoned professional with extensive experience in hospitality and customer service, currently serving as a Duty Manager at Adina Apartment Hotels since October 2022. Previously, Vanessa worked as a Front Desk Receptionist at Haikoo Massage & Float, where responsibilities included client engagement and ensuring adherence to COVID protocols. Additional roles include WCSA Sales Support at A.P. Moller - Maersk, focusing on processing price quotes and managing service contracts, and diverse positions at Diageo, including Trade Marketing Assistant and Executive Assistant to the General Manager, where project management and administrative support were key responsibilities. Early career experience includes a decade at Royal Caribbean International, where roles spanned from Hotel Administrative Assistant to Room Service Supervisor, emphasizing guest satisfaction and compliance with quality standards. Vanessa holds a Diploma in Travel & Tourism Management and an Advanced Diploma of Hospitality Management, along with degrees in Translation and Bilingual Executive Assistance.
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