Rae-Louise Paginton

Rae-louise Paginton has a diverse professional background with over 20 years of experience in the insurance and customer service sectors. Currently serving as a Claims Team Manager at Admiral Group Plc since October 2017, Rae-louise has advanced through various titles including Senior Claims Manager and Claims Assessor. Prior experience includes roles as Team Manager at Mitre Linen and Team Leader at Tesco PLC, where skills in coaching, motivation, and change management were honed. Rae-louise's tenure at Lloyds TSB showcased capabilities in underwriting, team leadership, and customer service, beginning as a Trainee Claims Assessor and reaching Senior Underwriter. Educational credentials include attendance at St Juilans High School from 1997 to 2002. Notable achievements include implementing effective customer communication practices, raising funds for charity, and developing team members into high-performing leaders.