Yousef Madi currently serves as a Payment and Settlement Specialist at Admirals since January 2023. Prior to this role, Yousef was a Chargeback Specialist at Gate to Pay from March 2020 to December 2022 and a Senior Service Advisor at Crystel.co from August 2018 to January 2020. In terms of education, Yousef is pursuing a Bachelor's degree in Digital Marketing at Amman Arab University, enrolled since September 2022, and holds a High School Diploma in Information Technology earned from January 2012 to January 2013.