Austin Grogin is a seasoned professional in customer success and account management, currently serving as a Customer Success Manager at Adobe since July 2024. Prior to this role, Austin was with Greenhouse Software from May 2021 to July 2024, progressing from Customer Success Manager to Senior Customer Success Manager, focusing on enhancing hiring processes for businesses. Previous experience includes working as a Partner Success Manager at OpenWeb, where tasks involved implementing the OpenWeb platform and conducting performance evaluations, and as a Content Partner Manager at Hulu, handling account management for major partners. Austin's career began at Riverstreet Productions as a Creative Coordinator and included a brief stint as a Production Assistant at NBCUniversal, Inc. A graduate of UC Santa Barbara with a Bachelor's degree in Film and Media Studies, Austin's background combines expertise in customer success with a foundation in the media sector.
July, 2024 - present