Jiyoon Cho is an experienced professional in customer success and account management, currently serving as an Enterprise Customer Success Manager at Adobe since September 2025. Prior to this role, Jiyoon held similar positions at Productiv and Clari, focusing on enhancing customer satisfaction and digital transformation strategies. Jiyoon's prior experience includes significant roles at Paycom, where responsibilities involved improving operational efficiency through software applications, and Yelp, where Jiyoon managed a team and drove sales performance. Academically, Jiyoon holds an MBA from the UCLA Anderson School of Management and a Bachelor's degree in Physiological Psychology/Psychobiology from UCLA, along with participation in the International Summer School program at the University of Sussex.
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