Joanne Shearer

Joanne Shearer is a highly accomplished Principal Customer Success Manager currently at Adobe, specializing in customer success strategy and tailored solutions. Previously, Joanne worked at Salesforce and IBM in various roles, including a Public Sector Consultant and Software Sales Specialist, where they excelled in managing client relationships and driving product adoption. Joanne is known for their exceptional customer satisfaction scores and their dedication to delivering maximum business value. Outside of work, Joanne enjoys outdoor activities such as rock climbing, mountain biking, and hiking.