Nadja Tofani

Nadja Tofani is a skilled Technical Account Manager at Adobe since January 2024, with a strong background in customer success and account management. Previously served as a Customer Success Manager at localsearch (Swisscom Directories AG) from December 2021 to October 2023 and held roles at Adobe as an Onboarding Specialist and as a Client Support Specialist at CareerBuilder. Experience includes monitoring customer progress, enhancing customer onboarding processes, resolving complex issues, and facilitating communication among various teams. Educational qualifications include a Certificate of Higher Education in Business Management from The Open University and a Commercial Professional Diploma from HSO Business School Switzerland. Nadja has diverse experience across marketing, retail management, and customer service, demonstrating a commitment to customer satisfaction and team collaboration.