Pradeep Jain is an experienced professional with over 15 years in customer service, the Portuguese language, and quality assurance within the Telecom Industry. Currently serving as an SME at Adobe, Pradeep is responsible for training new hires, providing technical support, and mentoring teams across various regions. Prior roles include Project Manager at Thomson Digital, where they managed projects in Portuguese for clients in Brazil and Latin America, and Assistant Manager at Tikona Digital Networks, overseeing a large team focused on service delivery and quality. Pradeep holds an Engineering degree in Electronics and Telecommunication and has received multiple awards for leadership and excellence throughout their career.
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