Vinay Singh is an experienced professional with a diverse background in customer retention and recruitment. Currently serving as a Retention Specialist at Adobe since April 2025, Vinay specializes in managing customer interactions related to retention, service inquiries, and technical troubleshooting, focusing on addressing concerns about subscription value and usage optimization. Prior to this role, Vinay worked as a Recruiter at IMS People Possible from August 2023 to March 2025, engaging in high-volume, full-cycle recruitment activities. Additionally, Vinay gained valuable experience as a Subject Matter Expert at TP from June 2021 to April 2023, leading teams and ensuring customer satisfaction in a voice process environment. Vinay holds a Bachelor of Arts in Humanities from the University of Rajasthan and completed Senior Secondary Education in Humanities at Kendriya Vidyalaya no 1, Jaipur.
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