Shivi Agarwal

Shivi Agarwal is currently a Principal Client Success Manager at ADP, where they utilize the ADKAR model to implement change management strategies that enhance client outcomes. They have a background in project and change management from various roles, including as a Customer Success Change Manager at Kudos® and Project Manager at Manpower Alberta. Shivi has also co-authored a book, contributed to TEDx as a Director of Partnerships, and facilitated career development workshops at Bow Valley College, focusing on practical learning and inclusivity. With a commitment to fostering growth and transformation, Shivi continues to inspire through diverse professional endeavors.