James Walsh has extensive experience in customer care and sales management, currently serving as Sr. Director of Customer Care at ADT since April 2019. Prior to this role, James held the position of Senior Director in Consumer Markets at CenturyLink from October 2016 to April 2019, and served as Senior Director of Sales Center Operations for the AT&T Entertainment Group from December 2009 to July 2016. Additional experience includes a tenure as Senior Manager of Sales at Vonage, Operations Manager at Washington Mutual, and Regional Sales Manager at Cel-Net Communications Group. James began a career in sales at Prudential Insurance. Education was pursued at Kingsborough Community College from 1995 to 1996.
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