Sydney Pauline Cargando-Entor

Sr. Customer Success Manager at Advance

Sydney Pauline Cargando-Entor has a diverse work experience that spans different industries and roles. Their most recent position is as a Senior Customer Success Manager at Advance, which they started in January 2021.

Prior to joining Advance, Sydney worked at Salarium from September 2015 to August 2020. During their time there, they held various roles including Manager of Customer Success and Trainer/System Implementation Specialist. In their role as Manager of Customer Success, they were responsible for monitoring and certifying project success, ensuring successful customer onboarding, and improving internal team processes. Sydney Pauline also acted as a liaison between different departments for client needs and managed a team of 14.

Before Salarium, Sydney worked at Fundline Finance Corporation from July 2012 to September 2015 as a Trainer. In this role, they conducted training needs analysis and worked on the development of training modules.

Their earliest work experience was as a Compensation Assistant at Metropolitan Bank & Trust Company from November 2011 to May 2012. In this role, they evaluated and processed recommendations for employee regularization, promotion, and merit increases.

Overall, Sydney Pauline Cargando-Entor has a strong background in customer success management, training, and project coordination.

Sydney Pauline Cargando-Entor's education history begins in 2007 when they started pursuing a Bachelor of Arts (BA) in Social Sciences (Psychology) at the University of the Philippines Visayas Tacloban College. Sydney Pauline completed this degree in 2011.

In 2013, they attended the De La Salle College of Saint Benilde - Schools of Professional and Continuing Education, where they completed a training program in Training Needs Analysis and Training Evaluation.

The following year, in 2015, Sydney attended ARIVA Events Management, Inc. to further develop their skills in workforce development and training. Sydney Pauline completed a program titled "Work Attitudes and Values Enhancement: Creating and Nurturing a Value-Driven Organization."

In 2018, they pursued an Anti-Money Laundering Training for OSP at Unionbank of the Philippines.

Most recently, in 2019, Sydney enrolled in the De La Salle-College of Saint Benilde - School of Continuing Education for a program in Project Management. No end year is specified, indicating that they are currently pursuing this degree.

Note: All information provided is solely based on the chronological details provided and does not make any assumptions beyond that.

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