Shubham Giri

Shubham Giri is a seasoned professional with extensive experience in customer success and account management. Currently serving as a Success Manager at Sprinklr since August 2022, Shubham previously held the position of Customer Success Manager at Oracle from June 2021 to July 2022. Prior experience includes working as a Strategic Account Manager at eClinicalWorks, where responsibilities involved managing strategic and enterprise clients to enhance retention and satisfaction. Shubham's career began in education as a Teacher at Jai Hind Convent School, followed by a role as a Customer Care Associate at Teleperformance, focusing on sales and customer requirements for the USA and Singapore markets. Shubham holds a Bachelor's Degree in Computer Science from Rajiv Gandhi Prodyogiki Vishwavidyalaya, obtained in 2015.