Joseph Howard

Joseph Howard is an experienced IAM Engineer currently employed at Advanced Business Solutions since March 2021, specializing in access and security management for Active Directory and Microsoft Office 365. Previous roles include Help Desk Engineer at Louisville MSD, where troubleshooting for PCs, phones, and tablets was performed, and Technical Trainer at Intrado, responsible for training and supporting Unified Communications as a Service (UCaaS) Tier 1 teams. Joseph's career also includes positions in customer service and support at L&N Federal Credit Union and Charter Communications, along with foundational roles in hospitality and retail. Joseph possesses educational credentials in Microsoft Excel and Apologetics from Louisville Bible College, among other studies.