Erwin Peralta

Erwin Peralta is an experienced Operations Manager at IQVIA since October 2018, where responsibilities include assisting the Country Manager in running the Manila Office, supporting oversight management and continuous improvement, and driving excellence in service execution. Prior to this role, Erwin served as Manager of Service Delivery at AHM, overseeing full-service meeting planning logistics for the client team since November 2009. Earlier experience includes a position as Team Leader at TeleTech from February 2004 to November 2009, supervising a team of 18 agents and managing their daily reports.