Advanced Instruments
Colin W. Post is a seasoned professional in customer service and support, currently serving as Manager - Customer Service and Customer Success Manager at Advanced Instruments, LLC since June 2020. In this role, Colin W. Post co-leads the planning and implementation of customer success initiatives while managing the cleanup and maintenance of customer accounts within ERP and CRM systems. Previous experience includes roles at The Ritz-Carlton Hotel Company, focusing on customer retention and technical services, as well as various positions in operations and project support. Colin W. Post's early career included internships and customer service roles, contributing to strong communication skills. Colin W. Post holds a Bachelor of Arts in Economics from the University of Arizona.
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Advanced Instruments
Our focus on service, quality, and reliability has made Advanced Instruments a leading developer and manufacturer of analytical instruments and services for the biopharmaceutical, clinical, and food & beverage industries for more than 65 years. Globally, we provide innovative technologies aligned with the needs of the markets we serve, helping to improve efficiency, enhance productivity, and ensure best-in-class performance. Our Solentim portfolio of best-in-class imaging and single-cell deposition technologies enables the clonal isolation, outgrowth, and characterization of the highest value cells for monoclonal antibody upstream development and cell and gene therapy. Our robust line of micro-osmometers is built specifically for the biotech industry and seamlessly integrate into both non-regulated and regulated GMP workflows ensuring increased yield, quality, and purity. Similarly, clinical labs worldwide rely on our products to provide high-quality results and optimize workflow efficiency. With products for clinical chemistry, microbiology and hematology labs, our innovative solutions enable the delivery of accurate and timely patient results to help improve health outcomes and help simplify workflows to support an increase in lab productivity. Our newest addition, the Artel portfolio, includes leading analytical instruments, software and services that validate, automate, and calibrate critical liquid handling processes and instrumentation. We are a global leader with products supported by a worldwide network of direct salespeople and distributors, with 24/7 technical support. Our direct presence is growing as we continue to expand the team with a continued focus on being the supplier of choice. Contact us if you are interested in joining a dynamic team! For more information, visit www.aicompanies.com.