Dr. Rashmi Rathore

Dr. Rashmi Rathore is an accomplished professional with extensive experience in IT project management and strategic operations, currently serving as the Manager of CAC Strategic Ops at Mercedes-Benz USA since September 2019. Dr. Rathore's responsibilities include overseeing critical support functions within the Contact Assistance Center and managing vendor relationships. Previous roles include Program Manager within the IT Planning and Governance team at Mercedes-Benz USA, Consultant at ATCS Inc., and IT Project Manager at Harvard Pilgrim Health Care, where Dr. Rathore demonstrated expertise in project life cycle management and process improvements. Additional experiences encompass positions such as Program Project Manager at Dell, Project Manager at Allied Irish Bank and Target, and Project Lead at Sapient, among others. Dr. Rathore holds a PhD in Information Technology from the University of the Cumberlands and an MCA from the Institute of Management Technology, Ghaziabad.