Ramesh Goswami currently serves as Operations Manager at Nagarro, overseeing 24/7 support operations and promptly resolving client-related issues. Since January 2021, Ramesh has been a Senior Executive at ATCS Inc., tasked with various administrative responsibilities that enhance service quality and performance, as well as addressing client and associate concerns. Previously, Ramesh held roles at Genpact, first as a Subject Matter Expert, recognized for contributions to process excellence and automation, and earlier as a Process Associate managing daily accounting tasks. Ramesh's educational background includes multiple degrees in Business Administration from the University of Rajasthan and ongoing studies in Accounting and Finance at the Institute of Cost Accountants of India.