Raj Karmali

Raj Karmali has over 16 years of experience in customer success and technical support roles within the software industry. Currently serving as Manager of Customer Success at Advanced Utility Systems since July 2014, Raj has also held positions such as Team Lead - Support Services and Support Analyst. Prior experience includes a tenure at LexisNexis from January 2007 to July 2014, where Raj worked as a Sr. Systems Engineer, focusing on second-level software support and technical consultation. Responsibilities included developing training documentation, coordinating software bug research, and providing SQL Server administration. Raj's educational background includes a Bachelor of Commerce degree in Accounting from Ryerson University, earned between 2000 and 2004.