Kais GROUN is an experienced professional in workforce management, currently serving as Responsable WFM prévisions planification et gestion des flux at Advancia Téléservices since July 2021. Prior to this role, Kais GROUN worked as Coordinateur WFM at Teleperformance from February 2005. Educational qualifications include a degree in Data Analysis from Udacity (2019-2020) and a Maitrise en économie internationale from the Faculté des Sciences Mathématiques, Physiques et Naturelles de Tunis (1997-2001).
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