Mario Tomas Waidelich

Mario Tomas Waidelich is an IT Support Specialist at Advania since April 2022, responsible for both first line and second line support, managing a wide range of incidents, including critical and security-related issues after office hours. Previously, Mario worked as a Private Loan Broker and Insurance Advisor at Ordna Bolån from June 2021 to April 2022, where responsibilities included proactive customer outreach to improve loan and credit conditions. Prior experience also includes serving as an IT Service Desk Engineer at Vattenfall from April 2019 to June 2021, addressing approximately 300 IT-related inquiries daily, and as an IT Support Technician at Tavana IT from August 2017 to April 2019, focusing on problem identification and resolution. Mario holds a Gymnasieexamen in Teknikprogrammet: Arkitektur och design from Thoren Innovation School, completed between 2013 and 2016.