Jillian Brady

Jillian Brady is an experienced professional in customer success and account management, currently serving as Manager of Customer Success at Advantage Communications Group, LLC since October 2020. Prior roles include Senior Customer Success Manager at WorkWave, where responsibilities involved overseeing implementation and ongoing projects for clients with assets under management ranging from $250 million to $3 billion. Previous experience also includes Director of Account Management at Scivantage, managing strategic client relationships and account growth, and Director of Strategic Account Management at V12 Group, where Jillian led a team of account managers and oversaw client onboarding. Early career experience involved managing high-net-worth clients at Albridge, achieving measurable improvements in service excellence, and working in client services at Riverview Alternative Investment Advisors. Jillian Brady holds a degree from Lehigh University.