Advensus started operations in 2006 in the Dominican Republic under the name of Nearshore and 100 telemarketing positions. Eleven years later, the company has evolved and has become the most important provider of contact centers services in the country, with 5 modern buildings in central areas of Santo Domingo, more than 4,000 operational positions and over 1,500 direct associates. Advensus today focuses on its international expansion with the recent opening of a new contact center in Florida, always operating under the highest standards of safety and technology, with the sole purpose of meeting the needs of our customers and associates.

Advensus offers inbound and outbound contact center services including customer service, technical support, sales, lead generation, collections, order taking, scribe and transcription, event registration, email and chat support and Consultative approach. Bilingual - English and Spanish Agents. Advensus prides itself in being flexible, nimble and competitive, with facilities that are completely state of the art, PCI Certified, HIPAA Certified and employing best in class technology and people. Convenient 90-minute flight from Miami. 

Industries served – cable and telecom, healthcare, financial services and insurance, consumer goods, retail, business services, education, travel and entertainment, logistics

For employment inquiries:
Phone: 809-542-0000
Email: careers@advensus.ccom

For business inquiries:
Phone: 809-542-0000 | 866-501-0029
Email: sales@advensus.com

Call Center

Consumer Goods

Enterprise Software

Outsourcing

Telecommunications

Travel & Leisure

Advensus

Thomas Oronti

Alexander De Jesus

William Thomas

Teresa Daniela Quiñones

Luis Daniel de los Santos Amador

Jariko Marsan

Elizabeth Urena

Dave Amerilus

CRISTIAN ROLANDO

Cheily Nunez

Ronald Lora

Osvaldo Cardales

Maria Almanzar

The Sales and Customer Service team at Advensus is dedicated to driving revenue growth and ensuring exceptional client experiences. This team engages in both inbound and outbound communication, providing comprehensive support for sales and customer inquiries across multiple industries. They are skilled in lead generation, account development, and delivering service excellence in both English and Spanish, leveraging advanced technology and a consultative approach to meet the diverse needs of clients.

Sales and Customer Service

Operations Team

Human Resources Team

Sales and Customer Service

About

Team members

Other teams at Advensus

Operations Team

Human Resources Team